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Applying for a loan
What to expect when you apply for a personal or business loan
Whether you're applying for a personal loan or a business loan, the process starts with creating an account and completing an online application with your basic details, income, and the financing amount you're looking for.
Once submitted, we'll review your application and required documents, such as identification, proof of income, and bank statements. Most applications receive an initial decision within a few business days.
You can track the status of your application at any time from your dashboard, and our support team is available if you have questions at any stage.
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Early and partial loan settlementPay off your loan ahead of schedule, in full or in partStruggling financially?Options if you're finding it difficult to keep up with repaymentsRepaying and restructuring your loanManage direct debit, and adjust your repayment plan if neededAccessible and inclusive lendingOur commitment to accessible banking services for everyone

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