Key Facts Statement (KFS)
Last updated 30 April 2026
A Key Facts Statement (KFS) is a short, plain-language summary of the key terms of your loan, provided before you accept an offer so you can review and compare the terms clearly before committing. It is issued individually for each loan and is separate from these general platform terms.
What a KFS covers
Every Key Facts Statement we issue sets out:
- The loan amount and currency
- The profit rate or interest rate, and whether it is fixed or variable
- The repayment tenure and the amount of each installment
- Any applicable fees, including processing, early settlement, or late payment fees
- The total cost of the loan over its full tenure
- Your right to a cooling-off period, where applicable, and how to exercise it
- What happens if a repayment is missed or delayed
When you receive a KFS
We provide your Key Facts Statement once your application has been reviewed and an offer is ready, before you're asked to accept the loan contract. You should read it carefully and ask us any questions before proceeding, our support team is available to walk through any part of it with you.
How it relates to your loan contract
The KFS is a summary, your full loan contract is the binding legal agreement and contains complete terms and conditions. If there is ever a difference between the two, your loan contract takes precedence. Both documents are made available to you in your dashboard once your loan is active.
Representative example
To help you understand what a Key Facts Statement looks like in practice, here is a representative example comparing two illustrative personal loan amounts. Your own KFS will reflect the actual terms of your application, not these figures.
| Representative Example | Example A | Example B |
|---|---|---|
| Loan Amount | AED 5,000 | AED 30,000 |
| Processing Fee | AED 250 | AED 350 |
| Interest Rate | 4% (inclusive of VAT) fixed per month (24% (inclusive of VAT) total) | 2% (inclusive of VAT) fixed per month (24% (inclusive of VAT) total) |
| Annualised Percentage Rate (APR) | 58.80% (inclusive of VAT) APR | 23.99% (inclusive of VAT) APR |
| Loan Period | 6 months | 12 months |
| Total Interest Amount | AED 596.98 | AED 3,642.90 |
| Total Repayment Amount | AED 5,846.98 | AED 33,992.90 |
| EMI (Equated Monthly Instalment) | AED 952.19 per month | AED 2,836.31 per month |
| Early Settlement Fee | If outstanding principal amount is AED 3,000, the Early Settlement Fee is AED 31.5 (1.05%, inclusive of VAT) | If outstanding principal amount is AED 10,000, the Early Settlement Fee is AED 105 (1.05%, inclusive of VAT) |
Figures above are illustrative only and inclusive of VAT where applicable. Your actual rate, fees, and repayment amounts depend on your application, the loan product, and your assessed eligibility, and will be set out in full in your own Key Facts Statement.
Other terms
Conditions under which the above charges can change
We may vary the charges set out above in the future, and any such changes will be reflected in the version of this Key Facts Statement posted (a) on the EmirateFicancent website, and (b) within your dashboard.
These changes may be based on a number of factors. Such factors might include behaviour on your lending products that suggests you are becoming a higher-risk or lower-risk customer.
Other valid reasons include a change in our funding costs, or a change (or a reasonably expected change) in law, regulatory, or industry code requirements.
Early settlement
Due to the nature of short-term loans, early settlement per instalment or partial payment is not always permitted, this depends on the terms of your specific loan and is set out in your Key Facts Statement.
Full early settlement is not allowed before the end of any restricted period stated in your loan contract. If you need a full early settlement after the restricted period, open a support ticket from your dashboard to inquire about the total amount to pay.
Cooling-off period
You may cancel your loan within 5 business days of signing your loan contract, and we cannot disburse the loan until this period ends. To cancel, tell us within this period through your dashboard or by contacting support. No processing fee is payable if you cancel during the cooling-off period.
You may waive your right to the cooling-off period to allow us to disburse the loan to you immediately, by confirming the waiver during your application.
Consequences of missing payments
If you fail to make a payment or otherwise breach your loan terms, this is a default, and we are entitled, among other things, to:
- Demand full repayment of the loan immediately
- Restrict your account, including access to additional financing
- Report the default to the appropriate regulatory authorities and credit rating agencies, which may affect your credit rating
- Pursue legal proceedings or any other remedies available to us by law
Changes to your terms and conditions
We reserve the right to make changes to your applicable terms and conditions after you have signed them: (a) immediately, where we are required to do so under applicable laws or regulations; or (b) by providing you with 60 days' advance notice if the change is for a specified reason, such as reflecting a change in industry code or market practice, a change in how we do business, changes to our product features, changes to our internal policies, or changes that are beneficial to you or that make the terms clearer. We will send you notice through your dashboard where changes are managed solely by us. We treat your continued use of our services as your acceptance of such changes.
Interest on accrued interest
Interest on your loan does not compound, and we will not charge you interest on accrued interest.
Contact information
For any inquiries, assistance, or complaints, contact our support team through your dashboard or the Support page.
Credit consultation and credit information
You accept and authorize us to collect financial data relating to you and your financial obligations, to create a credit record and credit information report. We will inform you immediately and without charge if your application is rejected on the basis of the credit information collected.
Additional information
- Our general Terms of Service (including any associated documents) and Privacy Policy must be read and adhered to in conjunction with this Key Facts Statement
- We reserve the right to amend, remove, or cancel any terms within our general Terms of Service and this Key Facts Statement at any time, with a minimum notice period of 60 calendar days
- All information provided by us is intended solely to aid your informed decision-making, and should not be construed as a recommendation or specific advice
- You are required to submit all necessary documents in a format that meets our requirements
- You may request a letter setting out the current status of your loan (No Liability / Liability Letter) for a fee, communicated to you at the time of your request
- The loan amount you are eligible for and the rate offered may differ from the representative example shown above, depending on your credit profile and our affordability assessment
- If you fail to meet your obligations under your Terms and Conditions, there may be consequences, including but not limited to fees
- We may debit your account for any applicable charges, fees, or costs related to your financing, in line with the fees communicated to you from time to time
Warning!
If you do not meet the monthly repayments on your loan, your account will go into arrears and incur a late payment fee, and it will affect your credit score and limit your ability to access financing in the future.
Warning!
When you extend or restructure your loan, it may take longer to pay off than your original loan. It may also result in paying more interest overall.
Warning!
We reserve the right to decline any application at our sole discretion.
Electronic consent
By submitting your application, you acknowledge and agree that:
- any electronic method of acceptance used by us in connection with our products and services (including digital or electronic signatures, or indications of acceptance by checking a box on electronic forms or digital platforms, "Electronic Consent") is full and binding legal acceptance by you of any applicable terms and conditions, as well as any future changes, amendments, or supplements to those terms, as if you had accepted them in writing
- all relevant laws and regulations applicable to acceptance of contracts via electronic methods apply, and our records of any such Electronic Consent are binding and will not be challenged on the basis that they are available only in electronic or digital format
- no certification authority or other third-party verification is necessary to validate your Electronic Consent, and the lack of such certification will not affect the enforceability of your Electronic Consent or the validity of the terms and conditions between us and you
Product-specific terms
Because a KFS reflects the terms of an individual loan, we don't publish a single generic version here. Once you apply, your product-specific Key Facts Statement is generated for your application and shared with you as part of the offer, alongside our general Terms of Service and Personal or Business Loan Terms & Conditions.
Questions about your KFS
If you have a question about a Key Facts Statement you've received, or would like one explained before you decide, visit our Support page and our team will be glad to help.